You’ve been sued over your website, you looked up the plaintiff, and you found that the same person, or the same law firm, has sued dozens of other businesses. It’s natural to wonder whether this is a scam.
It isn’t, in the way that matters most. It is a real lawsuit, filed in a real court by a licensed lawyer, and it has a real deadline. But it is also a volume business, and that fact can work in your favor. My name is Michael Samuel. I’m an ADA defense attorney in New York, and I have defended about 100 ADA cases since 2019, most of them about websites. This article explains how serial ADA lawsuits work, why your business was picked, and how the volume itself can help your defense.
The most important fact first. Don’t ignore it because it looks like a form letter. In federal court you generally have 21 days from service to respond, or 60 days if you agreed to waive formal service. In New York State court it is 20 or 30 days, depending on how you were served. Missing the deadline can mean a default judgment against your business.