Every ADA website lawsuit starts with a person who says your site didn’t work for them. Before a court looks at your website, it has to be satisfied that this person has “standing,” the right to bring the case at all. If they don’t, the case ends without anyone deciding whether your site is accessible.
For a business owner, standing comes down to two questions. Did this person really try to use your website and run into a barrier? And is it believable that they will come back to it? The federal ADA only lets a private plaintiff ask for an order to fix the site, plus attorney’s fees. A court can only order that fix for someone who is likely to be harmed again.
My name is Michael Samuel. I am an ADA defense attorney in New York, admitted in 1993, and I have defended about 100 ADA cases since 2019, most of them about websites. Standing is one of the first things I check in every complaint. This article explains what plaintiffs have to show, what New York courts have dismissed and what they haven’t, and why standing is often decided twice. It ends with what a standing win does and doesn’t do.
One thing first. A standing argument is only worth something if it is made on time. In federal court you generally have 21 days after you are served to answer or move to dismiss.